Frequently Asked Questions

Whether you have a question on the size of a cake, typical servings, or ordering details, we'll anser below. If you don't find an answer in the Frequently Asked Questions, then please send a note through our contact form. Thanks!

 
 

Frequently Asked Questions

How do I become a wholesale customer?

We require 2 forms in order to complete a costumer registration. - Customer Information form (including business name, address, owner, manager, accountant, and chef contact email and phone number, etc.) - Tax information federal tax ID NCDOR E-595E Sales and use tax exempt form These will be reviewed and an email of approval will be sent out as soon as possible.

How far in advance do I need to place an order?

For our Direct customers we need a 2 day notice, unless there is a catering event which will require at least a week in advance notice. For our Distributors we require a 2 week lead time.

Do You Deliver?

We love all the hardworking restaurateurs, coffee & specialty shops, and country clubs and convention centers we deliver to. We require a $300.00 Minimum order to deliver Tuesday/Friday to Charlotte, Lake Norman and the surrounding area. Please see the Wholesale page for more information.

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